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EV Guardian

EV Guardian keeps watch on your EV battery

Wondering whether your EV battery is degrading? EV Guardian on the EVSense box watches the high-voltage battery while you drive — cell voltage spread, temperature, insulation and SOH trend — and alerts you on the car screen with sound when something looks wrong. Danger-level alerts are free on every box.

What it watches

What does EV Guardian watch in the battery?

EV Guardian watches four signals that say a lot about high-voltage battery health, reading them from the car through a Vgate OBD adapter — read-only.

Cell voltage spread (ΔV)

A cell drifting away from the others is often the first sign of a weak cell or poor balancing.

Why it matters: An EV battery is many cells working together, and the pack is only as good as its weakest cell. If one starts to drift, range can drop — worth having the service center look early.

Battery temperature

Too hot, or uneven between sensors — while driving and during fast charging.

Why it matters: Heat speeds up battery wear, and one spot running much hotter than the rest can point to a cooling or cell problem.

Insulation resistance

Falling isolation between the high-voltage system and the car body is a safety issue worth knowing early.

Why it matters: The high-voltage system must stay isolated from the car body. If insulation keeps falling, have an EV-qualified technician check it rather than waiting.

SOH trend

State of Health as reported by the car, tracked as a weekly trend line.

Why it matters: Shows how much energy the battery can still hold compared with new. As a trend, it tells you whether wear is normal or unusually fast.

Members also get a cell map, on cars that report per-cell data. SOH is the value reported by the car; EVSense does not measure it itself.

Alert levels

How do alert levels 1–3 differ?

The higher the number, the more urgent. Level 3 means danger, and it shows on screen with sound on every box for free — member or not.

EV Guardian alert levels
LevelWhat it meansWhat you seeWho gets it
Level 1 · Heads-up A value is starting to leave its normal range. Nothing urgent, but keep an eye on it. An on-screen notice with advice on what to do next Member
Level 2 · Get it checked A confirmed abnormal reading. Book a check at the service center. An on-screen warning with advice, plus an instant email (at most one per day per issue) Member
Level 3 · Danger A reading that may affect safety. Pull over somewhere safe soon. An on-screen alert with sound; members also get an email every time Free on every box

What should you do after a danger (level 3) alert?

Stay calm, but don't just keep driving. Find a safe place to stop, switch the car off and contact the car's service center.

  1. Turn on your hazard lights and pull over somewhere safe — no need to brake hard in traffic.
  2. Once stopped, switch the car off and check the dashboard warning lights too.
  3. If there is smoke, a burning smell, unusual noises or unusual heat, get everyone out, keep away from the car and call emergency services.
  4. Do not try to open or fix the high-voltage battery yourself.
  5. Call the car's service center and tell them what the alert was about. If you're not sure it is safe to drive on, ask them first.

EVSense alerts are extra information. If the car shows its own warning, follow the car's manual first.

Email reports

When are battery health reports emailed?

EV Guardian members get a weekly report every Monday at 08:00 (Thailand time, ICT) with a PDF attached, plus instant emails when a problem is found.

Weekly report

Sent every Monday at 08:00 (Thailand time, ICT): the week's battery health summary with a PDF attached, easy to keep.

Instant alerts

When a confirmed level 2 or higher issue happens. Level 2: at most one email per day per issue. Level 3: every time.

Send on demand

Tap "Send report now" on the car screen, up to 3 times a day.

  • Add up to 3 email addresses in Settings on the car screen, or scan a QR code and type them on your phone.
  • Each address must press the confirm button in its email within 7 days before reports start.
  • Every report and alert email has an unsubscribe link — no login needed.
  • Emails come from [email protected] — add it to your contacts so reports don't land in spam. Just reply to reach our support team.
  • Reports contain no VIN and no location.
A report is not a certificate

Every report is not a battery health certificate. It is monitoring information for the owner, not a document to certify a car when buying or selling.

Offline

Does EV Guardian work without internet?

Yes. The box does the processing itself, in the car. Internet is only used to check membership, send reports and get updates.

Always works, even offline

CarPlay, EV Gauge and on-screen danger alerts with sound.

Membership keeps working for 14 days

Counted from the last time the box reached our server. Connect to Wi-Fi any time to check in again.

Needs internet

Sending reports and email alerts, checking membership and software updates.

Free or member

What is free, and what does EV Guardian membership add?

Danger-level alerts are free on every box; members get everything else. Every box gets a 30-day free trial from first activation.

FREE

Standard

THB 0 included with the box

  • Apple CarPlay through the original head unit
  • EV Gauge — live EV data on the car screen
  • Danger-level alerts on screen + sound
  • All alert levels, with what to do next — not included
  • Battery health history and SOH trend — not included
  • Cell map (on cars that report per-cell data) — not included
  • Weekly battery health email report + PDF — not included
  • Instant email alerts when something is wrong — not included
MEMBER

EV Guardian

[price TBD] / month

30-day free trial per box

  • Apple CarPlay through the original head unit
  • EV Gauge — live EV data on the car screen
  • Danger-level alerts on screen + sound
  • All alert levels, with what to do next
  • Battery health history and SOH trend
  • Cell map (on cars that report per-cell data)
  • Weekly battery health email report + PDF
  • Instant email alerts when something is wrong

If membership lapses or you cancel, the battery health screen switches back to an intro page and email reports stop — but your history is not deleted. Renew and it all comes back. Danger alerts keep working.

Limits

What EV Guardian cannot do

EV Guardian helps you monitor and get alerts. It cannot prevent every problem, and it never controls the car.

Know the limits

EV Guardian helps you monitor and get alerts; it is not a certified safety device. The car's BMS and dashboard warnings remain the primary protection. SOH is the value reported by the car, not our own measurement. Every report is not a battery health certificate.

Ready

Let EV Guardian watch your battery

30-day free trial per box. Danger alerts stay free.